{"id":42109,"date":"2019-05-21T15:15:00","date_gmt":"2019-05-21T14:15:00","guid":{"rendered":"https:\/\/easyscreen.tv\/non-categorizzato\/how-to-get-higher-customer-satisfaction-and-20-more-turnover\/"},"modified":"2026-02-06T16:09:13","modified_gmt":"2026-02-06T15:09:13","slug":"how-to-get-higher-customer-satisfaction-and-20-more-turnover","status":"publish","type":"post","link":"https:\/\/easyscreen.tv\/it\/blog\/how-to-get-higher-customer-satisfaction-and-20-more-turnover\/","title":{"rendered":"Hoe kun je hogere klanttevredenheid en 20% meer omzet behalen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"42109\" class=\"elementor elementor-42109 elementor-42097\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0684866 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0684866\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d872552\" data-id=\"d872552\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05418e6 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"05418e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Hoe kun je hogere klanttevredenheid en 20% meer omzet behalen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef8b027 elementor-widget elementor-widget-post-info\" data-id=\"ef8b027\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-5f2d35c elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/easyscreen.tv\/it\/author\/hau\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user-circle\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 104c-53 0-96 43-96 96s43 96 96 96 96-43 96-96-43-96-96-96zm0 144c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm0-240C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-49.7 0-95.1-18.3-130.1-48.4 14.9-23 40.4-38.6 69.6-39.5 20.8 6.4 40.6 9.6 60.5 9.6s39.7-3.1 60.5-9.6c29.2 1 54.7 16.5 69.6 39.5-35 30.1-80.4 48.4-130.1 48.4zm162.7-84.1c-24.4-31.4-62.1-51.9-105.1-51.9-10.2 0-26 9.6-57.6 9.6-31.5 0-47.4-9.6-57.6-9.6-42.9 0-80.6 20.5-105.1 51.9C61.9 339.2 48 299.2 48 256c0-110.3 89.7-200 200-200s200 89.7 200 200c0 43.2-13.9 83.2-37.3 115.9z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tHau Nguyen\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-35709f6 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/easyscreen.tv\/it\/2019\/05\/21\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>Maggio 21, 2019<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b52e51b elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-time\">\n\t\t\t\t\t\t\t\t\t\t<time>3:15 pm<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b28333a elementor-widget elementor-widget-text-editor\" data-id=\"b28333a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-9976 aligncenter\" src=\"https:\/\/easyscreen.tv\/wp-content\/uploads\/2019\/04\/office1-1.jpg\" sizes=\"(max-width: 455px) 100vw, 455px\" srcset=\"https:\/\/easyscreen.tv\/wp-content\/uploads\/2019\/04\/office1-1.jpg 1024w, https:\/\/easyscreen.tv\/wp-content\/uploads\/2019\/04\/office1-1-768x768.jpg 768w, https:\/\/easyscreen.tv\/wp-content\/uploads\/2019\/04\/office1-1-60x60.jpg 60w\" alt=\"betrek medewerkers met digital signage\" width=\"455\" height=\"455\" \/><\/p><p>Op het eerste gezicht is er niets mis. Jouw medewerkers doen wat ze moeten doen, ze zijn op tijd, doen hun ding en klokken hun uren in. Hier is een wake-up call \u2026 ze hebben nog veel meer te bieden! Dat ontslag van jouw werknemers komt neer op een regelrechte kostenpost. Onge\u00efnteresseerde werknemers kosten geld, zijn minder productief en potentieel rampzalig voor jouw reputatie. Betrek medewerkers bij jouw bedrijf door middel van\u00a0<a href=\"https:\/\/easyscreen.tv\/wat-is-narrowcasting\/\">narrowcasting<\/a>.<\/p><h2>\u00a0<\/h2><h2><span id=\"Klantervaring_87_van_jouw_werknemers_trekt_zich_daar_niets_van_aan\" class=\"ez-toc-section\"><\/span>Klantervaring? 87% van jouw werknemers trekt zich daar niets van aan<\/h2><p>Onderzoek heeft aangetoond dat slechts 13% van de werknemers daadwerkelijk betrokken is bij het bedrijf waarvoor ze werken. Dat betekent dat 87% van jouw werknemers zich niets aantrekt van wat er in jouw bedrijf speelt. Laat staan \u200b\u200bwat jouw klanten denken. Ze klagen niet, doen gewoon hun taken. Maar dit ontslag is rampzalig voor jouw organisatie en reputatie. Het is begrijpelijk dat je wilt weten hoe je jouw werknemers opnieuw kunt betrekken bij het bedrijf.<\/p><h2>\u00a0<\/h2><h2><span id=\"Bestaan_echt_betrokken_medewerkers_nog_wel\" class=\"ez-toc-section\"><\/span><b>Bestaan \u2018echt\u2019 betrokken medewerkers nog wel?<br \/><\/b><\/h2><p>De meest effici\u00ebnte manier om het tij te keren, is mensen informeren. Betrokken medewerkers horen graag hoe het bedrijf het doet. Medewerkers die goed op de hoogte zijn van zakelijke activiteiten voelen zich meer betrokken bij de organisatie. De cijfers liegen niet. Bedrijven met zeer betrokken werknemers genieten een 20% hogere omzet en 10% hogere klanttevredenheid.\u00a0<a href=\"https:\/\/easyscreen.tv\/kantoor-en-fabricage\/\">Interne communicatie via narrowcasting<\/a>\u00a0kan hierbij een belangrijke rol spelen.<\/p><h2><span id=\"Narrowcasting_de_manier_om_mensen_te_betrekken_bij_jouw_bedrijf\" class=\"ez-toc-section\"><\/span><b>Narrowcasting: de manier om mensen te betrekken bij jouw bedrijf.<br \/><\/b><\/h2><p>Narrowcasting is een perfecte, effici\u00ebnte manier om mensen echt te betrekken bij jouw bedrijf. Het is minder arbeidsintensief dan het verplichte maandelijkse drankje en is actueler dan de zoveelste nieuwsbrief. Met narrowcasting kun je jouw mensen informeren over wat er in jouw bedrijf aan de hand is. Je bepaalt wat wordt gedeeld en kunt snel reageren op gebeurtenissen. Met een paar schermen of een informatiekolom op een strategische locatie zorg je voor bereik. Met de juiste content laat je zien hoeveel je om jouw mensen geeft.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-400e4d6 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"400e4d6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-922a1de\" data-id=\"922a1de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0b39b3 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"f0b39b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klinkt dit iets voor jou? Neem contact op met onze specialisten en ontdek wat er mogelijk is!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23d7ee3 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"23d7ee3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/easyscreen.tv\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neem Contact Op<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 Op het eerste gezicht is er niets mis. Jouw medewerkers doen wat ze moeten doen, ze zijn op tijd, doen hun ding en klokken hun uren in. Hier is een wake-up call \u2026 ze hebben nog veel meer te bieden! Dat ontslag van jouw werknemers komt neer op een regelrechte kostenpost. Onge\u00efnteresseerde werknemers kosten [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":49480,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1079],"tags":[],"class_list":["post-42109","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hoe medewerkers te betrekken en omzet te verhogen met Narrowcasting<\/title>\n<meta name=\"description\" content=\"Het is bekend dat betrokken medewerkers het verschil maken! 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